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This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone/fax or post. By accessing, browsing and/or using this site you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.

Anyone ordering products for delivery acknowledges they have reviewed the contents of their order and acknowledge that it contains acceptable and approved items for import into the country of destination/delivery. The buyer, solely, accepts the full risk of any items or package (or part thereof) being detained by customs for whatever reason, and acknowledges and agrees that they will not hold Pouatu Mānuka Limited liable for such packages, for whatever reason, being unable to be delivered to their destination.



All prices quoted are subject to change at any time at the discretion of Pouatu Mānuka Limited. All prices are quoted in New Zealand Dollars (NZD). Pouatu Mānuka Limited reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and unless marked otherwise, do not include postage and handling. Postage and handling costs are calculated and added separately.



Payment options provided by Pouatu Mānuka Limited are Visa and MasterCard. Your credit card will be billed when you confirm your order.



If an order is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with Pouatu Mānuka Limited within 30 days from date of dispatch of goods. Contact us with details of your claim. The following options will be made available:

  • Replacement: If a replacement is required it will be sent immediately subject to availability, at no charge. 
  • Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited).



Access to the Pouatu Mānuka Limited website is granted only for the purpose of accessing the services provided. Under no circumstances may any individual alter any part of the website or try to access it other than through a web browser for the purposes of obtaining information or purchasing product. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere else using frames or other html manipulation process unless written permission has been granted by Pouatu Mānuka Limited. This includes logos, trademarks, or registrations.


The information accessed through this web site is to inform you on our range of products and their use. Pouatu Mānuka Limited does not engage in offering professional medical or health advice. The information accessed through this web site is not intended to be complete or to diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem, please consult your doctor or health advisor.

Pouatu Mānuka Limited has taken care to assemble information useful to you on this web site from its own and third party sources. Nevertheless, to the extent permitted by law, Pouatu Mānuka Limited will not be liable in any way for information displayed on or obtained through this web site and, in particular, Pouatu Mānuka Limited will not be liable for special, indirect or consequential damages arising out of that information no matter how they arise.


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